The EKO Excellence in Child Education and Learning programme is LASG’s statewide program to transform ECCDE and Primary education in all Lagos State government schools, bringing 21st Century education that is child-centred and enabled by modern practices and technology.
Through the programme, LASG is building a 21st century public education system worthy of the fifth largest economy in Africa. The programme is designed to empower and support public school teachers and to increase learning outcomes for children in the classroom. The programme represents the largest ever investment in Lagos state’s basic education system. It is bringing equity to quality basic education, and in doing so removing the economic limitations for the hundreds of thousands of pupils in the State’s public primary school system. The Lagos state government is unequivocal in its commitment to equity, closing the gap between the rich and the poor by ensuring access to quality education for all.
Central to the programme is the successful development of more highly skilled teachers. Through training, supporting and motivating existing government teachers to succeed in their classrooms. The programme leverages technology, best practice and revised pedagogy to upskill government teachers and headteachers enabling them to drive improved learning outcomes for Lagos’ youth. This work delivers measurable results: children are learning 2x more in mathematics and 3x more in literacy than before!
Working for the technical implementing partner for the programme, you will work towards preparing Lagos and its youth for a bright future with a strong educational foundation. Being part of this transformative programme will be a challenging but fulfilling experience. You will have the opportunity to impact young lives and help build the future of Nigeria’s “Center of Excellence”, developing the quality workforce needed for the future in Lagos State.
The programme is one of the most exciting and ambitious education programmes not only in Nigeria, but also across Africa. A quality education has the power to transform the opportunities for Lagos’ youth and the State. In joining us, you will join a group of dynamic and passionate Nigerians taking concrete action to help ensure a better future for the children of Lagos.
Resolution Team
The Resolution team provides telephonic and online issue resolution support to parents, school staff, community members and members of the general public. This department is the first-line resolution centre for any and all issues that may arise at the school or community level. The team manages multiple contact channels (such as phone, email, Whatsapp, and the web) to handle inquiries, and provide resolution. The team also works closely with all departments to ensure that all issues not resolved by them are escalated to the appropriate department within the organization for prompt resolution. The team also plays a critical role in recording and tracking reported issues to support the identification of system-wide strategic improvements.
The role will be reporting to the Resolution Manager. The Resolution Associate will be responsible for ensuring Bridge customers/callers receive excellent customer support. The Resolution Associate will also resolve recipient questions and resolve any issues within their mandate. This position will reward strong service skills, attention to detail, and effective communication with staff.
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