• Location: Nigeria
• State: Lagos
• Job type: Full-Time

Key Responsibilities

• Lead the Technology and Information Operations team. technology implementation for the MVNO Operation.
• Manages the operations, daily planning, engineering, design, and resource allocation for the enterprise’s telecommunications functions.
• Ensures customer satisfaction through quality standards and measures by evaluating the performance of telecommunications networks and related interfaces.
• Plans and manages the integration support of new technologies, performance and reliability.
• Defines and negotiates service level agreements.
• Oversees and coordinates the daily activities of the operations center.
• Performs a coordination role with enterprise management, vendors and customers.
• Managed Service Process establishment, Transition & Transformation

Required Skills and Experience

• Minimum of Bachelor’s Degree qualified in Technology, Computer Science, Telecom Engineering, or similar relevant field.
• 10-15 years of experience in a senior management position, specifically related to Network or IT Operations in a telecommunication service provider.
• Strong domain experience with industry-standard operations frameworks (eTOM, MOF as an example).
• Strong experience with operations planning and design, systems implementation and integration, performance and reliability management, quality management, SLA management, service management, and vendor management.
• Solid experience leading engineering and operational teams in a high-pressure environment.

Salary
N600,000 – N800,000 monthly.

Application Closing Date
19th September, 2023.

Method of Application

Interested and qualified candidates should send their CV to: 

recruitment@hazonholdings.com

using the job title as the subject of the mail.

Note: Only qualified candidates who live in Lagos will be contacted.