Sales Trainer at Palmpay

• Job Type: Full time
• Location: Ikeja GRA, Lagos,Nigeria

PalmPay is a pan-African fintech company currently operating in Nigeria, Ghana, Kenya, Uganda, and Tanzania and expanding to other markets this year. We’re reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

Job Summary: As a Sales Trainer, you will be responsible for developing, delivering, and evaluating sales training programs to equip sales teams with the knowledge, skills, and tools they need to achieve sales targets and goals. You will work closely with the sales team, sales managers, and other departments to identify areas where training is needed, design customized training programs, and deliver training sessions.

Key Responsibilities:

• Develop, deliver and evaluate sales training programs for new and existing sales representatives.

• Work with sales managers to identify gaps in knowledge or skills among the sales team and develop targeted training programs to address those gaps.

• Conduct training needs assessments to identify training needs and customize training content to meet those needs.

• Create training materials such as presentations, videos, and training manuals.

• Deliver training sessions using a variety of training methods, including classroom training, online training, and on-the-job coaching.

• Monitor and evaluate the effectiveness of training programs and make recommendations for improvement.

• Keep up-to-date with new sales techniques, tools, and technologies to ensure training programs reflect the latest best practices.

• Collaborate with other departments to ensure consistency and alignment with overall company goals and objectives.

• Provide ongoing coaching and support to sales representatives to reinforce learning and improve performance.

• Assist with the onboarding of new sales team members by providing training and coaching during their ramp-up period.

• Maintain training records and provide reports on training activities and results to management.

Qualifications:

• Bachelor’s degree in business, sales, marketing, or a related field.

• 4+ years of experience in sales training or sales management.

• Experience developing and delivering sales training programs.

• Strong understanding of sales techniques and methodologies.

• Excellent communication and presentation skills.

• Ability to create effective training materials and deliver engaging training sessions.

• Strong coaching and mentoring skills.

• Ability to work independently and as part of a team.

• Strong organizational and time management skills.

• Proficient in Microsoft Office and other sales-related software.