• Location: Nigeria
• State: Lagos Jobs
• Job type: Full-Time

Job Description

CED Africa, a custom electronic distribution company, is recruiting to fill the position below:

Principal Duties and Responsibilities
Digital Marketing:

• Develop marketing strategies that align with the organisation’s business goals
• Plan digital marketing campaigns, including web, SEO/SEM, email, social media and display advertising
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights’
• Manage and execute campaigns across various digital channels, including email, social media, search engines, and display advertising
• Manages annual online marketing budget adhering to strict efficiency guidelines for performance-based tactics maximizing key opportunities for brand-building activities

Online Retail Sales:

• Work with the sales team to identify opportunities for new markets and growth.
• Coordinate with the sales team to revise pricing and sales incentive plans to achieve online marketing goals.
• Perform up-selling and cross-selling of products to clients online .
• Manages the e-Commerce marketing calendar for CED
• Identify and develop new business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share for CED
• Monitor the online competitive environment and implement improved content accordingly.

Online Customer Experience Management:

• Support clients on their customer experience and digital transformation journeys.
• Collaborate with cross-functional teams, including creative, content, and web development, to produce engaging content and optimise user experience.
• Build and maintain relationships between CED and client teams/stakeholders online.
• Champion opportunities to consistently Improve the CED customer service experience online.
• Drive customer retention, reduce churn, and increase customer satisfaction.
• Partner with Consumer Services to ensure the fulfillment of goods and services ordered via the e-commerce channel and ensure high level of customer satisfaction and business efficiency.

Web and E-Commerce Maintenance:

• Partner with the Web Development team to ensure user experience of the website including site navigation, content development, checkout funnel and promotional campaigns are aligned with key e-Commerce retailers.
• Identify operational areas for improvement and take appropriate action
• Performs User Acceptance Testing and QA on new technical releases.

Financials:

• Responsible for delivering sales revenue targets for the assigned CED offline Retail Store.
• Responsible for the operations and profit targets of the store by ensuring product costs are managed effectively and within budget
• Responsible for meeting and surpassing the weekly & monthly CRM sales targets for the retail store including but not limited to DEMO Presentation, Consulting, and Closing deals/accounts.

Organisational Capacity:

• Continually build industry competence through CEDIA CEU and OEM specific training including but not limited to Alarm.com, Lutron RA2 Select, Sonos, Dalalock & QOLsys.

Requirements

• Candidates should possess relevant qualifications and work experience.

Application Closing Date
29th August, 2023.

Method of Application

Interested and qualified candidates should send their CV to: 

hr@ced.africa.com

using the Job Title as the subject of the email.