Operations Officer at Ropay

Job Information

Role Operations Officer

Job Type: Full-time

Location Type: On Site

Minimum Education: OND

Required Experience: 2

Experience Level: Mid-Level

Salary Type: Net Salary

Salary Range (Monthly)79,000 – 80,000

Job Description

Job Duties/ Responsibilities/ Accountabilities:

Our client in the Cleaning Industry is looking for an operation officer who has experience in the cleaning services Industry to:

Supervise Cleaning Staff:

• Manage and oversee the work schedules of cleaning staff.
• Provide guidance and direction to the cleaning team to ensure efficient operations.
• Conduct regular performance evaluations and provide constructive feedback to employees.
• Train and onboard new cleaning staff members.
• Foster a positive and collaborative work environment among the cleaning team.

Client Relationship Management:

• Develop and maintain strong relationships with clients.
• Conduct regular site visits to ensure service quality and client satisfaction.
• Address any client concerns or complaints promptly and effectively.
• Collaborate with clients to understand their specific cleaning needs and tailor services accordingly.
• Identify opportunities for service expansion and upselling to existing clients.

Operational Efficiency:

• Optimize cleaning schedules and routes to maximize efficiency and productivity.