Telesales Agent at OPAY (Nationwide)

OPay is a one-stop mobile-based platform for payment, and other important services in your everyday life. Millions of users rely on OPay every day to send and receive money, pay bills.

We are currently recruiting suitable and qualified candidates to fill the role below

• Job Title: Telesales Agent
• Location: Nationwide

Job Summary:

The primary responsibility of the aggregator manager will be to oversee all aggregators under his supervision and achieve the sales goal for aggregator business model.

Key Responsibilities:

• Contact potential or existing customers to inform them about a product or service using scripts.
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Requirements

• Minimum of OND in Business Administration, Marketing and any related course.
• Minimum 6 months – 1 year as a Telesales Agent or  Direct Sales Executive in a  Commercial Bank
• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects