Travel Assistant at Organization Of The Petroleum Exporting Countries (OPEC)

Job Type: Not specified

Job Type: vocational

About Opec

The Organization of the Petroleum Exporting Countries (OPEC) is a permanent, intergovernmental Organization, created at the Baghdad Conference on September 10-14, 1960, by Iran, Iraq, Kuwait, Saudi Arabia and Venezuela. The five Founding Members were later joined by nine other Members: Qatar (1961); Indonesia (1962) – suspended its membership from January 2009; Libya (1962); United Arab Emirates (1967); Algeria (1969); Nigeria (1971); Ecuador (1973) – suspended its membership from December 1992-October 2007; Angola (2007) and Gabon (1975-1994). OPEC had its headquarters in Geneva, Switzerland, in the first five years of its existence. This was moved to Vienna, Austria, on September 1, 1965. OPEC’s objective is to co-ordinate and unify petroleum policies among Member Countries, in order to secure fair and stable prices for petroleum producers; an efficient, economic and regular supply of petroleum to consuming nations; and a fair return on capital to those investing in the industry.

Main Responsibilities

• Arranges reservations, calculates fares, reschedules and confirms flights for official missions, home leave and education grant travel
• Provides flight information, airlines options, and services as required
• Arranges airfreight and excess luggage shipments and assists in matters of damaged/lost luggage, tickets etc.                          
• Provides administrative services for installation of new staff regarding refunds of ticket and transport of personal effects
• Provides administrative services for removals upon termination of service
• Carries out any other tasks assigned by the relevant superiors as pertain to his/her background, qualifications and position.

Requirements and Work Experience

• Vocational training
• 5 years of experience in travel agencies and/or airlines as ticketing and reservation agent

Skills and Knowledge

• Hands-on experience in travel reservation, ticketing, hotel reservation and bookings, visa issuing, airport and VIP services
• Hands-on experience in operating all airline reservation systems at latest Microsoft version
• Advanced certificate in Global Distribution System (GDS) and experience in IATA system
• Communication & interpersonal skills
• Customer service orientation
• Initiative and integrity
• Proficiency in written and spoken English; German an asset